Data deletion

Remove Hygaar's access

You can remove our access to your social accounts at any time. Any one of these is enough; tokens are deleted as soon as access is removed.

In Hyclinics or HyWrite

1. Sign in and open your social accounts (Hyclinics: Content → Connected social accounts; HyWrite: Connections).
2. Click Disconnect next to the account. The access token is deleted immediately and no further posts are sent.

From Facebook

1. Open Facebook Settings & privacy → Settings → Business integrations.
2. Find hygaar, select it and click Remove. Tick the option to delete posts and data the app published if you also want those removed.

From Instagram

1. Open Instagram Settings → Website permissions → Apps and websites.
2. Under Active, find hygaar and click Remove.

Ask us to delete your data

Email amy@hygaar.com with the subject Data deletion request, from the email address on your account, and include the business, Facebook Page or Instagram account name.

We will confirm within 3 working days and delete within 30 days: connected account tokens and IDs, post performance data, and the content and material stored for your business, except records we must keep by law (for example invoices). Posts already published on your social accounts stay there unless you delete them on the platform.